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ChatGPT

OpenAI's conversational AI assistant used as a generalist model for research, drafting, reasoning, and ad hoc analysis across the team.

openai.com/chatgpt/teamAI
Use case

AI assistant for research, writing, strategy, and productivity.

Access controls

2FA · destructive tool access revoked

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Claude Team · Gemini Enterprise

Vendor profile
What it is

OpenAI's conversational AI assistant, available as consumer and enterprise products, built on the GPT family of models.

Core functionality

Natural-language chat, reasoning, writing, coding (Codex), data analysis, image generation, deep research, agent mode, voice, file uploads, custom GPTs, projects, canvas, and record mode (meeting capture). Multiple model tiers.

AI & data capabilities

Core product is the LLM itself; as of 2026 the default flagship is the GPT-5.x series. Synced apps/connectors cover SharePoint, Google Drive, Dropbox, Box, Outlook, Teams, Gmail, GitHub, Linear, and a growing set of partner MCP connectors (Atlassian Rovo, Stripe, HubSpot, Snowflake, Databricks, etc.). Custom MCP connectors supported on Enterprise/Business workspaces; "apps in ChatGPT" use MCP (Morningstar/PitchBook apps). Separate API billed per token.

Pricing

Free; Go ~$8/month; Plus $20/month; Pro tiers ($100 and $200/month); Business $25/user/month annual ($30 monthly, 2-seat min); Enterprise custom (independent estimates ~$40–$60/user/month, historically ~150-seat minimum). API billed separately per million tokens. Pricing changes frequently.

Integrations & ecosystem

60+ apps/connectors on Business/Enterprise; broad MCP support (both consuming external MCP servers and exposing apps); API and SDKs.

Security & compliance

Business and Enterprise contractually exclude business data from model training. SOC 2 Type 2; aligned with CSA STAR; GDPR/CCPA support. Enterprise adds SSO/SCIM, RBAC, Enterprise Key Management (EKM), data residency, audit logs, HIPAA BAA on request. EKM disables synced-app connectors; Enterprise retains conversation data 30 days by default (configurable), not zero retention at query level.

Company background

Developed by OpenAI (San Francisco). ChatGPT launched November 2022; Enterprise launched August 2023.

VC / GE fit

Broadly useful for drafting, summarization, research synthesis, memo writing, and (via connectors/MCP) querying internal and licensed data (e.g., PitchBook/Morningstar apps in ChatGPT). Enterprise tier appropriate where data-training exclusion and admin controls are required.

Limitations

Reliability for precise numerical/financial analysis is limited (hallucination risk); citation reliability lower without web/search; model retirements can disrupt workflows; EKM-vs-connector tradeoff; API costs are separate from subscriptions.